StemsCare is now a registered NDIS provider. Here’s what that means for you.
We’re proud to share that StemsCare Services is now a registered NDIS provider. Our Registration ID is 4-M2BM438. You can check it yourself on the NDIS Commission’s provider register.
This is a milestone for Kgomotso and Mwangala, and for the families who trusted us early on. Here’s what it means in practice.
What does “registered” mean?
Registered providers are approved by the NDIS Quality and Safeguards Commission, the independent body that regulates NDIS providers. To be registered, we were audited, and we have to keep meeting a set of ongoing conditions, including:
- meeting the NDIS Practice Standards, the quality benchmarks for how supports are delivered;
- following the NDIS Code of Conduct;
- having proper systems for complaints and incidents;
- making sure workers in key roles hold an NDIS Worker Screening clearance;
- completing regular quality audits to stay registered.
In plain terms: someone independent has checked how we work, and keeps checking.
Why it matters if your plan is NDIA-managed
If the NDIA manages your funding (sometimes called “agency-managed”), you can only use registered providers. Until now, that meant we could only support participants who were self-managed or plan-managed. Now we can support all three.
Not sure which applies to you? We explain the difference in Self-managed, plan-managed or NDIA-managed?
What hasn’t changed
We’re the same small, Perth-based team. You still get the same carer every visit, a direct line to the founders, and no waitlist. Registration adds accountability; it doesn’t change who we are.
Support coordinators: we now accept referrals for NDIA-managed participants across Perth’s northern and southern suburbs. Make a referral.